Frequently asked questions

You've got questions. We've got answers.

How do I access my content after purchase?

You will receive an email with the link to view your purchase. If you have cleared your cache, or use another browser, visit https://www.ascentstudios.online and you will see a login button in the top right corner of the header. Simply login in with your email and password and your content will be available.

How do I cancel my monthly or annual subscriptions?

If you wish to cancel your monthly or annual subscriptions navigate to the the billing section under your account settings. You will not receive a reminder to cancel and your product(s) will still be available through the duration of your subscription period, even after you cancel.